Terms
These Terms of Service govern use of OpsLantern, a Google Workspace administration product operated by Cloud9.0 Pty Ltd.
Last updated: April 26, 2026OpsLantern is currently operated by Cloud9.0 Pty Ltd. In these terms, “OpsLantern”, “we”, “us”, and “our” refer to Cloud9.0 Pty Ltd in connection with the OpsLantern product.
By accessing or using OpsLantern, you agree to these terms. If you use OpsLantern for an organization, you confirm that you are authorized to use the service on that organization’s behalf.
OpsLantern provides Google Workspace administration tools, currently focused on group visibility, user visibility, direct membership review, and direct group membership editing.
OpsLantern access depends on Google OAuth sign-in, Google Workspace tenant identification, Google Workspace permissions, tenant setup, and an active Free, paid, or support-managed entitlement. We may add, change, suspend, or remove features as the product develops.
You must use OpsLantern only with Google Workspace tenants, accounts, groups, users, and data that you are authorized to administer.
You are responsible for the membership changes you make through OpsLantern. Adding or removing a group member in OpsLantern writes that change to Google Workspace through Google APIs.
You are responsible for checking that intended membership changes are appropriate for your organization and for maintaining any internal approvals, audit requirements, or backup processes that apply to your Workspace administration.
You must not use OpsLantern to access data without authorization, bypass access controls, interfere with the service, misuse Google APIs, attempt to compromise security, or do anything unlawful.
You must not use OpsLantern in a way that would violate Google Workspace, Google Cloud, Google API, or Google Workspace Marketplace rules that apply to your use.
OpsLantern depends on Google OAuth, Google Workspace APIs, and Google Cloud hosting. Google services are provided by Google under Google’s own terms and policies.
If Google changes, limits, interrupts, or disables an API, permission, account, tenant, or service that OpsLantern depends on, OpsLantern may stop working or may work differently.
The Free plan allows the tenant owner to review and update one locked managed Workspace user across all groups.
Paid plans are billed by nominated OpsLantern admin seat. A nominated OpsLantern admin is a specific person assigned to access OpsLantern for your tenant. OpsLantern does not charge per Google Workspace user and does not charge per Google admin role in your domain.
Self-serve paid plans support Workspaces up to 100 active, non-suspended users. Larger Workspaces can use the Free plan or contact support for custom setup.
Our Privacy Policy explains how OpsLantern handles Google account information, Google Workspace data, and operational logs.
By using OpsLantern, you acknowledge that we will handle information as described in the Privacy Policy.
The paid plan is $20 per nominated OpsLantern admin per year, billed annually.
Public self-serve paid subscriptions are processed through Stripe Checkout and managed through Stripe-hosted billing flows. Stripe may collect payment details and process invoices, renewals, failed-payment recovery, and cancellation requests.
Paid access is based on OpsLantern's local entitlement records derived from Stripe events. Stripe processing and webhook delivery may take a short time after checkout or billing changes.
If you cancel a paid subscription, paid access normally continues until the end of the current paid billing period, then the tenant returns to Free-plan setup unless another entitlement applies.
If payment fails or a subscription becomes unpaid or incomplete, OpsLantern access may be paused until the tenant owner resolves the billing issue through Stripe or starts a new subscription.
Support-managed overrides may be granted or removed by OpsLantern support for pilot, custom, or operational cases.
To the extent permitted by law, OpsLantern is provided on an “as is” and “as available” basis, without promises that it will be uninterrupted, error-free, secure, or suitable for every Workspace administration need.
Nothing in these terms excludes, restricts, or modifies any guarantee, right, or remedy that cannot be excluded, restricted, or modified under applicable law, including the Australian Consumer Law.
To the extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive loss, or for loss of profits, revenue, goodwill, business opportunity, or data arising from use of OpsLantern.
To the extent permitted by law, our total liability arising from or relating to OpsLantern is limited to supplying the service again or the amount paid by you for OpsLantern in the 12 months before the event giving rise to the claim. If you use only the Free plan, that amount may be zero.
We may update these terms as OpsLantern develops. If changes are material, we will take reasonable steps to notify affected users or make the updated terms available through the website.
Continuing to use OpsLantern after the updated terms take effect means you accept the updated terms.
These terms are governed by the laws of New South Wales, Australia. The courts of New South Wales and the Commonwealth of Australia have jurisdiction over disputes relating to these terms or OpsLantern.
Questions about these terms can be sent to help@opslantern.dev.
